State of Restaurant Workforce

Base Pay

We explore all the latest base pay trends in the restaurant industry – from GMs and other management roles to hourly staff.

Summary

After several volatile years, wage inflation has cooled and normalized. That stability lets operators move from reactive pay moves to planned, role-specific merit—and to use cadence (how often you adjust) as a retention tool. The remaining watch-out is mix: where total comp lags inflation—especially for Limited-Service GMs—brands will need to balance base, bonus, and hours quality to defend tenure.

Base Pay Inflation: The Big Picture

Return to normal: restaurants’ new-hire & “stayer” wage inflation more normal & less volatile.

Note: 3-month average inflation for smoothing

Two line graphs compare new hire and stayer wage inflation for limited service crew and full service line cooks from Jan 2021 to Jul 2025, showing a peak in 2022 and a decline to around 2% by mid-2025.
© 2025 Black Box Intelligence. Research proprietary to BBI and exclusive to BBI. NOT FOR REDISTRIBUTION
What the Data Says
  • New-hire and stayer wage inflation have converged and cooled, eliminating the big gap that make the labor market more competitive.

  • The current pace is near ~2% on a three-month average, well below the peaks seen in 2021–2022.

  • Lower volatility makes budgeting and mid-year adjustments predictable, reducing the need for off-cycle “catch-up” raises.

  • Operators can redirect dollars from reactive market moves to targeted retention for high-impact roles.

  • Recommendation: Set a fixed comp cadence (e.g., quarterly micro-merit for critical roles) and reserve a small rainy day contingency fund to correct uncompetitive base pay levels where needed.

Base Pay Increases Outpacing Inflation

Our data shows that average base pay trends for General Managers in both full and limited service are outpacing inflation.

Full Service Restaurants
National Median YoY Growth
GM Base Salary $77,596 +2.8%
GM Total Comp $103,454 +3.6%
Limited Service Restaurants
National Median YOY Growth
GM Base Salary $68,003 +3.7%
GM Total Comp $72,988 +0.8%
*Includes rolling 12-months ending July 2025 vs rolling 12-months ending July 2024

© 2025 Black Box Intelligence. Research proprietary to BBI and exclusive to BBI. NOT FOR REDISTRIBUTION

What the Data Says
  • Inflation between Jul ’24 and Jul ’25 was 2.7%.
  • Full-Service GMs: Base $77,596 (+2.8%); total comp $103,454 (+3.6%) → real gains versus inflation.
  • Limited-Service GMs: Base $68,003 (+3.7%); total comp $72,988 (+0.8%) → real pressure on total earnings despite nominal base growth.
  • Divergence raises the risk of manager migration from LSR to FSR (or out of category) unless LSR improves mix.
  • Recommendation: In LSR, defend tenure with appropriate and frequent micro-increases, and bonus criteria tied to controllable actions; in FSR, sustain gains while monitoring compression against assistant-manager pay.

What Winning Brands Are Doing

  • Lock in a pay cadence. They pair the annual merit cycle with quarterly micro-merit for critical roles so progress feels continuous and retention risk is surfaced early.
  • Make merit bands public. Clear, role-based ranges for 2025–2026 (e.g., GM 3.5–3.6%; other managers 3.2–3.4%) prevent ad-hoc promises and create realistic expectations.
  • Reward skills, not just time. They add skill-based bumps (cross-train, certifications, shift leadership) to create visible steps between base pay points.
  • Segment by market and unit reality. They use custom peer sets (segment, DMA, brand peers) to set local pay targets instead of one national number.
  • Tie variable pay to what drives traffic. FS keeps line-of-sight on guest feedback/quality; LS emphasizes unit revenue/profit—and they publish a weekly scorecard that mirrors the bonus.

State of the Workforce Webinar

Where This Data Came From

Everything cited here was originally shared in our annual deep dive webinar into the state of the restaurant workforce, which was taken from our Total Rewards Survey and our Restaurant Performance Network – meaning all insight comes straight from the HR teams and payroll platforms of the biggest restaurant brands in the country.

A network diagram featuring the BBI (Restaurant Performance Network) logo at the center, connecting various restaurant logos—including McDonald’s, Denny’s, The Cheesecake Factory, and more—to highlight Restaurant Sales and Traffic Benchmarks.
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