Speaker Profile
Mary Hamill – Chief Customer Officer at Black Box Intelligence
Mary is a regular speaker at both our own events and various industry conferences – including being a mainstay of our State of the Industry speaker team. She also owns all Black Box Intelligence’s customer relationships, meaning she is speaking to and providing data-driven guidance and trend analysis to the most significant multi-unit restaurant brands in the US on a daily basis.
She is passionate about the hospitality industry and recognizes how difficult it is to simply get a cheeseburger served or a pizza delivered to a guest.
Mary has over 20 years’ experience in the hospitality industry in leading IT, HR and Training teams.
Areas of expertise
Mary has deep expertise in a wide range of restaurant industry topics, including:
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Traffic and sales
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Pay and compensation
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Employee turnover
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Employee diversity
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Guest sentiment
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Future projections
Speaking Experience
Black Box Intelligence Best Practices Conference and State of the Industry webinars, National Restaurant Association Show, CKE Restaurants Conference
Speaker Engagement Fees
Negotiable. Reach out to marketing@blackboxintelligence.com for more info.