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Learn More About Black Box Intelligence

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Once you fill out this form, you’ll be able to book time directly.

Name

Black Box Intelligence is used by marketers, operators, finance pros and HR teams at restaurant brands including Domino’s, Little Caesar’s, California Pizza Kitchen and many more.

We offer a highly flexible solution that can be adapted to many different use cases. Our products encompass:

End-to-end experience management
Guest sentiment benchmarks and analytics
Traffic and sales tracking & benchmarking
Pay, benefits, turnover tracking & benchmarking
8x
higher traffic growth for brands with biggest net sentiment improvement between 2019 & 2023

Loved by major pizza restaurant brands, including:

We help pizza restaurants…

Learn about systemic CX issues
Quantify $ value of CX issues and fixes
Monitor/improve online average star ratings
Engage 1-to-1 with customers
Plan and execute social media strategies
Attract and retain talent
Improve sales and traffic
Validate decisions with data

…and much more

Traffic and sales modeling

True financial impact of guest experience

34%
difference in portion sentiment scores between highest and lowest LSR traffic performers
0.5%
higher annual sales growth for restaurant brands that improve net sentiment
4.0%
higher sales growth for restaurants with increasing average star rating

What to expect

Because our platform does a ton, we can help in many different ways.

Once you complete this form, you’ll be able to book time direct on an expert’s calendar.
From there, we’ll have a no-commitment half hour discussion to learn more about what you’re looking for.
If there is agreement there might be a good fit, we will then run a personalized demo customized exclusively to your needs.

What makes us different

Combination of data with practical execution-focused tools leads to optimal financial performance.

Built for restaurants – our features, functionality and services are designed for your needs.
Precise roadmap for success – Connect dots from employee satisfaction and guest experience to financial performance.
Predictable ROI – Correlation models combined with CX and operational tools empower your teams to action.

Capabilities

Our platform incorporates a broad range of functionality, including:

  • Reputation management

  • Review management and response

  • Social media management

  • Surveying

  • Restaurant-trained sentiment analytics

  • Pay and benefits benchmarking

  • Traffic and sales benchmarking