Integrations
Reviews, Social Media and Communication Integrations
Leverage out-of-the-box BBI reviews and social media integrations to respond to guests across all your main channels from a single inbox, while incorporating all this data into your guest experience analysis. A complete overview of your online reputation all in one place.
Reviews and Social Media Integrations
Integrate Our Technology With:
Booking.com
Review Integration
Manage guest feedback received on Booking.com from the BBI Unified Inbox, where you can read, tag, and assign team tasks to online reviews. Also incorporate all review data collected on Booking.com into your guest feedback analysis.
Deliveroo
Review Integration
Manage guest feedback received on Deliveroo from the BBI Unified Inbox, where you can read, tag, and assign team tasks. Also incorporate all review data collected on Deliveroo into your guest feedback analysis.
Eet.nu
Review Integration
Monitor all eet.nu reviews for your different locations from Unified Inbox. Listen to your customers, label and assign your feedback, and run insights on your eet.nu profiles.
Review Integration
Facebook integrates with our Unified Inbox. Monitor all your brand and location pages, respond in real time to direct messages, recommendations, reviews, comments and drive guest engagement.
Formitable
Review Integration
Read, analyze and respond to Formitable reviews from BBI Unified Inbox.
Foursquare
Social Media Integration
BBI monitors your Foursquare location and makes sure potential guests see all recommendations and pictures taken by your customers. Assign, and label these conversations.
Review Integration
Monitor all Google reviews and respond directly from Unified Inbox. Assign, and label these conversations. Incorporate Google Reviews as part of your broader guest experience analysis and diagnosis.
Gmail
Communication Integration
Send and receive guest emails from Unified Inbox. A single location to manage all guest feedback and communication.
iFood
Review Integration
Monitor all your iFood orders & reviews for your different locations in one simple inbox. Listen to what guests are saying, tag reviews, assign important issues to colleagues, and run insights on your iFood feedback.
Social Media Integration
Easily manage multiple Instagram profiles with BBI. Connect your Instagram brand page and watch direct messages, tagged media, geo-tagged media and mentions start pouring in. From the same inbox, reply directly to guests to drive customer engagement.
Messenger
Communication Integration
Monitor all customer queries and feedback received via Facebook Messenger from within the BBI Unified Inbox. Respond efficiently with quick replies.
Outlook
Communication Integration
Send and receive guest emails from Unified Inbox. A single location to manage all guest feedback and communication.
Tablemanager
Review Integration
Monitor all your Tablemanager orders & reviews for your different locations in one simple inbox. Listen to what guests are saying, tag reviews, assign important issues to colleagues, and run insights on your Tablemanager feedback.
Takeaway
Review Integration
Monitor all your Takeaway.com reviews for all your different locations in Unified Inbox. Aggregate with reviews from other channels to measure and diagnose guest sentiment, then tag and assign follow up actions.
TripAdvisor
Review Integration
Monitor and respond to all your TripAdvisor reviews from Unified Inbox. Easily view all historical and current Tripadvisor guest sentiment trends – along with those from all your other review platforms – from a single dashboard.
Uber Eats
Review Integration
Monitor and respond to all your Uber Eats reviews from Unified Inbox. Easily view all historical and current Uber Eats guest sentiment trends – along with those from all your other review platforms – from a single dashboard.
X
Social Media Integration
Engage with guests on X – along with your other key social media and review channels – from Unified Inbox.
Yelp
Review Integration
Monitor and respond to all your Yelp reviews from Unified Inbox. Easily view all historical and current Yelp guest sentiment trends – along with those from all your other review platforms – from a single dashboard.
Zenchef
Review Integration
Engage directly with guests on Zenchef (formerly Resengo) from within our Unified Inbox. Also incorporate all review feedback received via this channel as part of your guest sentiment analaysis.
Zomato
Review Integration
Monitor and respond to all your Zomato reviews from Unified Inbox. Easily view all historical and current Zomato guest sentiment trends – along with those from all your other review platforms – from a single dashboard.
Booking.com
Review Integration
Manage guest feedback received on Booking.com from the BBI Unified Inbox, where you can read, tag, and assign team tasks to online reviews. Also incorporate all review data collected on Booking.com into your guest feedback analysis.
Deliveroo
Review Integration
Manage guest feedback received on Deliveroo from the BBI Unified Inbox, where you can read, tag, and assign team tasks. Also incorporate all review data collected on Deliveroo into your guest feedback analysis.
Eet.nu
Review Integration
Monitor all eet.nu reviews for your different locations from Unified Inbox. Listen to your customers, label and assign your feedback, and run insights on your eet.nu profiles.
Review Integration
Facebook integrates with our Unified Inbox. Monitor all your brand and location pages, respond in real time to direct messages, recommendations, reviews, comments and drive guest engagement.
Formitable
Review Integration
Read, analyze and respond to Formitable reviews from BBI Unified Inbox.
Foursquare
Social Media Integration
BBI monitors your Foursquare location and makes sure potential guests see all recommendations and pictures taken by your customers. Assign, and label these conversations.
Review Integration
Monitor all Google reviews and respond directly from Unified Inbox. Assign, and label these conversations. Incorporate Google Reviews as part of your broader guest experience analysis and diagnosis.
Gmail
Communication Integration
Send and receive guest emails from Unified Inbox. A single location to manage all guest feedback and communication.
iFood
Review Integration
Monitor all your iFood orders & reviews for your different locations in one simple inbox. Listen to what guests are saying, tag reviews, assign important issues to colleagues, and run insights on your iFood feedback.
Social Media Integration
Easily manage multiple Instagram profiles with BBI. Connect your Instagram brand page and watch direct messages, tagged media, geo-tagged media and mentions start pouring in. From the same inbox, reply directly to guests to drive customer engagement.
Messenger
Communication Integration
Monitor all customer queries and feedback received via Facebook Messenger from within the BBI Unified Inbox. Respond efficiently with quick replies.
Outlook
Communication Integration
Send and receive guest emails from Unified Inbox. A single location to manage all guest feedback and communication.
Tablemanager
Review Integration
Monitor all your Tablemanager orders & reviews for your different locations in one simple inbox. Listen to what guests are saying, tag reviews, assign important issues to colleagues, and run insights on your Tablemanager feedback.
Takeaway
Review Integration
Monitor all your Takeaway.com reviews for all your different locations in Unified Inbox. Aggregate with reviews from other channels to measure and diagnose guest sentiment, then tag and assign follow up actions.
TripAdvisor
Review Integration
Monitor and respond to all your TripAdvisor reviews from Unified Inbox. Easily view all historical and current Tripadvisor guest sentiment trends – along with those from all your other review platforms – from a single dashboard.
Uber Eats
Review Integration
Monitor and respond to all your Uber Eats reviews from Unified Inbox. Easily view all historical and current Uber Eats guest sentiment trends – along with those from all your other review platforms – from a single dashboard.
Yelp
Review Integration
Monitor and respond to all your Yelp reviews from Unified Inbox. Easily view all historical and current Yelp guest sentiment trends – along with those from all your other review platforms – from a single dashboard.
Zenchef
Review Integration
Engage directly with guests on Zenchef (formerly Resengo) from within our Unified Inbox. Also incorporate all review feedback received via this channel as part of your guest sentiment analaysis.
Zomato
Review Integration
Monitor and respond to all your Zomato reviews from Unified Inbox. Easily view all historical and current Zomato guest sentiment trends – along with those from all your other review platforms – from a single dashboard.
BBI Integrations
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