Black Box Intelligence Promotion
Victor Fernandez Named Chief Insights Officer at Black Box Intelligence
[DALLAS, TX, December 9, 2024] — FOR IMMEDIATE RELEASE
Black Box Intelligence, a leading provider of performance improvement insights and tools for the restaurant industry, proudly announces the promotion of Victor Fernandez to Chief Insights Officer.
Victor has been an integral part of Black Box Intelligence for over 20 years, where he has established himself as a trusted industry thought leader. As a prominent speaker at industry conferences, restaurant brand events, and in Black Box Intelligence’s widely respected industry trend webinars, Victor has consistently delivered key insights that shape the future of the restaurant sector.
Victor has long spearheaded the company’s benchmarking strategy, and has been heavily involved as the guiding voice in the creation and ongoing development of its Performance Intelligence Platform, which will bring all legacy Black Box Intelligence products together in a single tool and will officially launch in early 2025.
“Victor’s deep expertise, visionary leadership, and ability to turn data into actionable insights have been transformative for our company and the industry,” said Mark Dillon, Chief Executive Officer at Black Box Intelligence.
“As Chief Insights Officer, Victor will continue to elevate everything we do while being integral to the continued improvement of Performance Intelligence – which we believe will help to revolutionize how brands use our product while helping them optimize traffic and sales much quicker.”
Reflecting on his new role, Victor Fernandez shared: “I am deeply honored to take on the role of Chief Insights Officer at Black Box Intelligence, an organization I’ve been proud to grow with for two decades. Our work has never been more vital to the industry, and I look forward to continuing to help restaurant leaders navigate challenges and seize opportunities with confidence.”
As Chief Insights Officer, Victor will oversee efforts to deliver innovative data solutions and unparalleled insights that address the evolving needs of the restaurant sector, further solidifying Black Box Intelligence’s position as a leader in the field.
Please join us in congratulating Victor Fernandez on this well-earned promotion.
About Black Box Intelligence
Black Box Intelligence is a data and technology company serving multi-unit restaurant businesses. With a history built on drawing on financial performance and workforce intelligence from a network of 120,000+ restaurant units, it now combines the best benchmarking in the industry with experience management and guest sentiment measurement technology to provide a clear and quantifiable roadmap for operational success.
For more information:
Andy Smith
CMO, Black Box Intelligence