Black Box Workforce Intelligence™
Comprehensive Workforce Data To Help You Take on Any Recruiting and Employee Retention Challenge
Recruiting, retaining, and rewarding employees is the number one challenge for brands and their restaurants.
It’s also the key to unlocking higher performance in the market. Black Box Workforce Intelligence™ gives you the most comprehensive and actionable workforce data so you can set the pace, instead of just keeping up.
Features
How leading hospitality brands connect people and performance
Tackle Restaurant Turnover
-
Track and benchmark turnover at the local level and by DMA
-
Identify underperforming units and deliver operators data-driven action plans
-
Analyze turnover’s impact on in-store performance and revenue
Increase Engagement and Retention
-
Understand what motivates all employees — from hourly workers to the c-suite
-
Understand workplace happiness
-
Evaluate messages of diversity
Build Better Total Rewards Packages
-
Stay relevant and competitive with what employees want
-
Create compelling offerings that include competitive variable pay, benefits, and paid time-off
-
Monitor compensation trends to create competitive packages from corporate executives and directors to restaurant managers and hourly employees
Workforce Data Designed to Serve Every Team
Operations
- Price salaries and benefit packages competitively, at all levels of the organization
- Arm yourself with crucial policy knowledge and understanding
Training
- Understand what the industry standards are for training new employees
- Identify the most important topics being covered when onboarding and training managers
- Learn how your competitors are allocating their training budget
Finance
- Understand the current labor cost trends at the market-level
- Analyze how cost of turnover is impacting the organization
Recruitment
- Understand what motivates all employees, from hourly workers to c-suite level
- Evaluate messages of diversity and workplace happiness
Labor/HR
- Track, benchmark and improve turnover and identify underperforming units
- Understand your workforce demographics at a detailed level
- Build competitive employee total rewards packages
Remove the guesswork and subjective decision-making behind how you collaborate across departments.
Board-Ready Workforce Analysis
Executive Scorecard
High-Level Performance Snapshot
- The right view to monitor quarterly performance
- Monthly dashboard metrics with additional performance ranking
- Composite Diversity
Executive Summary
High-Level Quarterly Update
- PDF summary of the most relevant and crucial Workforce Intelligence benchmarks
- Perfect for company updates and board presentations
Black Box Intelligence Security & Compliance
Ultimate data protection
Breakthrough insights and growth aren’t the only reasons over 300 of the world’s most successful restaurant brands choose Black Box Intelligence. They also trust us to keep their data secure and protected at all times. When you’re using the Black Box Intelligence Platform, you can rest assured knowing that protecting your data is our #1 priority.
Impact Calculator
How is turnover affecting your financial performance?
Time-and-time-again, employee turnover directly correlates to sales performance. We can help you quantify manager and employee turnover —and why it’s impacting your finances.
E-Book
Outperforming competitors by 75%, really?
Read how one fast casual brand used compensation benchmarks to retain better restaurant managers and overcome industry-wide double-digit losses.
Our Customers
Over 300+ of the world’s best restaurants use Black Box Intelligence
Testimonials
A trusted partner for restaurant leaders for over 25 years
Ali Charri
"Competition is fierce and we are continually looking at ways to build competitive advantages for Darden. The data and insights from Black Box Intelligence are a terrific addition to our insights capabilities."
Andrea Cornette
"Black Box Financial Intelligence is an intuitive user platform for comparative data in our industry. I love the user-friendly dashboard interface."
Dina Barmassee
"Black Box Workforce Intelligence consistently provides timely and valuable benchmarking data that we use to make key decisions."
Donlyn Kwedar
"Black Box Guest Intelligence shows our operations teams our guests’ real-time feedback. We’re able to say, ‘this is what our customers are saying.’ We can pinpoint what is affecting traffic and sales, follow-up, and react quickly to the key areas that affect our business."
Joel Hummel
"We really enjoy your team and their insight. Your product has made us better operators and franchisors. Really helps to tell a story. Keep the intel coming."
Latest Blogs
5 Tips to Increase Customer Engagement on Social Media
While during the early days of Facebook, Instagram or Twitter, it was all about organic engagement, as ads were limited or non-existent. That is not the case anymore! Read on to discover the 5 great...
Restaurant Consumer Trends Post-Pandemic
What are Restaurant Consumer Trends? Consumer trends are the overarching shared sentiments expressed by restaurant consumers. Consumer trends are often uncovered through gathering, aggregating, and...
How to Respond to a Positive Customer Review
A positive review can be a great marketing opportunity to highlight some of the aspects that make your business stand out from the rest. It can inspire people to talk about your business and become...
