Deep restaurant industry specialism

Restaurants are in our DNA

Black Box Intelligence was established by restaurateurs out of a significant need our founders experienced during their time in the field. For us, the restaurant industry is not just another “vertical to sell to”. It’s fundamental to who we are.

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Restaurant DNA

We know you because we are you

Our company was built by restaurateurs 30 years ago. We very intentionally hire people who have worked in the industry. This means we have exceptional empathy for you and the challenges you face.

A group of five people smiling and posing on stage. Three individuals in the middle are wearing blue denim jackets, one of whom is holding a trophy. They are flanked by two others dressed in professional attire. The background features colorful, geometric designs.

“You have an incredible product and are terrific people to work with.”

Randy Dewitt, Founder, Front Burner Society

Randy De Witt, Founder of Front Burner Society

Why us

Work with restaurant specialists

We focus on what we’re good at: restaurants and only restaurants

We are restaurant experts: work with people steeped in the industry

Our benchmark data comes direct from restaurants themselves

we focus on the same things as you

We build products that create impact for restaurants

Our product roadmap is dictated by the needs of the restaurant industry, which is why our platform has grown to span financial performance, workforce trends and guest experience. For example, our AI-based sentiment analytics model is trained exclusively on restaurant feedback.