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NCR VOYIX ALOHA INTEGRATION

Black Box Intelligence & NCR Aloha Integration

Black Box Intelligence’s integration with NCR VOYIX’s Aloha point of sale and management system helps restaurant teams improve food and service execution, operate more efficiently, and create better customer experiences.

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How NCR Aloha Integrates with BBI

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Aloha sends menu items ordered (and server information if applicable) to BBI Survey Studio.

Logos for NCR Voyix and Black Box Intelligence are shown, with a purple downward arrow between them, indicating an Aloha Integration partnership.

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At the end of their experience, customers provide feedback using our 1-Minute Smart Survey.

A restaurant review screen for Plantain Tacos featuring Aloha Integration, with options to recommend the item (Yes/No), rate look, taste, portion, and value using thumbs up or down, plus a text box for improvement suggestions.

More about Smart Surveys >

BBI provides actionable insights based on feedback received to help drive satisfaction growth.

A review dashboard with Aloha Integration for plantain tacos shows "low scores" in Look and Taste. Venue scores range from 76 to 91, brand scores from 89 to 91. A negative comment says, "Too dry. Weird taste." Options to "Ignore issue" or "Plan action" are shown.

More about Smart Actions >

Fast Path to Real-Time Menu Feedback

Collect guest feedback from all on-premise, delivery and off-premise orders via devices, post-dine emails and/or QR codes.

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Up to 70% of customers leave a review of their experience, without incentivization.

Smart Surveys capture feedback on actual items ordered and uncover the ‘why’ behind every customer experience.

This integration offers digital check capability and pay-at-table options.

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BBI Integrations

Our Technology Integration Network

Overview
High-level view of all the platforms we integrate with.
Integrations Overview
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Reviews & Social
Review, social media and communication technologies for feedback management.
Reviews and Social Media Integrations
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Loyalty & CRM
Loyalty and customer relationship management platforms.
Loyalty and CRM Integrations
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PoS
Direct integrations with Point of Sale systems.
Point of Sale (PoS) Integrations

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Find out how leading hospitality brands are discovering their path to growth by managing, tracking, and influencing the end-to-end customer experience with BBI.

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