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NCR VOYIX ALOHA INTEGRATION

Black Box Intelligence & NCR Aloha Integration

Black Box Intelligence’s integration with NCR VOYIX’s Aloha point of sale and management system helps restaurant teams improve food and service execution, operate more efficiently, and create better customer experiences.

How NCR Aloha Integrates with BBI

Aloha sends menu items ordered (and server information if applicable) to BBI Survey Studio.

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At the end of their experience, customers provide feedback using our 1-Minute Smart Survey.

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BBI provides actionable insights based on feedback received to help drive satisfaction growth.

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Fast Path to Real-Time Menu Feedback

Collect guest feedback from all on-premise, delivery and off-premise orders via devices, post-dine emails and/or QR codes.

Up to 70% of customers leave a review of their experience, without incentivization.

Smart Surveys capture feedback on actual items ordered and uncover the ‘why’ behind every customer experience.

This integration offers digital check capability and pay-at-table options.

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Find out how leading hospitality brands are discovering their path to growth by managing, tracking, and influencing the end-to-end customer experience with BBI.