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Webinars & Other Events

State of the Restaurant Workforce

Wednesday, September 30, 2020 | 1:00pm to 2:00pm CDT

The restaurant workforce experienced unprecedented challenges in 2020. The pandemic halted employment growth and social advocacy and unrest have our industry in unchartered waters. This webinar session will bring you up to date on the current state of the restaurant workforce as well as what practices have been implemented to combat the current landscape.

In addition, we’ll give you a look into the preliminary results of the Black Box Intelligence 2020 Total Rewards Survey. This research covers key insights for restaurant leaders regarding current and expected employee rewards practices in the restaurant industry. This includes base pay and incentives for all employee levels within the restaurant and the corporate office, as well as how companies are crafting attractive benefits packages for their employees. For more on this year’s special edition survey tailored to cover present-day challenges, and to participate, see:

This webinar is open to all restaurant operators and current sponsor partners. Please use your company email address to register. Personal email addresses such as gmail, hotmail, iCloud etc… will not be approved.

This session is sponsored by Ultimate Kronos Group. Ultimate Kronos Group delivers best-in-class HR and workforce management in an unmatched suite of solutions and services, backed by people who care about yours. Our solutions create global workforce experiences that reflect the true connection between life and work. That means insights are deeper, work is easier, and interactions are more meaningful — delivering breakthrough outcomes for businesses and the people that move them forward.

State of the Restaurant Industry

Tuesday, October 20, 2020 | 1:00pm to 2:00pm CDT

This webinar series brings you the most timely & crucial restaurant industry insights you need to successfully tackle the next quarter; all in under an hour!

This webinar is open ONLY to clients of Black Box Intelligence™ or current (2020) sponsor/supplier partners. Please use your company email address to register. Personal email addresses such as gmail, hotmail, icloud etc… will not be approved. For questions, contact

Join us to recognize the companies and leaders who make a positive difference in our industry; setting the example and modeling the best practices that make a global impact.

February 23-25, 2021