Deep restaurant industry specialism
Restaurants are in our DNA
Black Box Intelligence was established by restaurateurs out of a significant need our founders experienced during their time in the field. For us, the restaurant industry is not just another “vertical to sell to”. It’s fundamental to who we are.
Restaurant DNA
We know you because we are you
Our company was built by restaurateurs 30 years ago. We very intentionally hire people who have worked in the industry. This means we have exceptional empathy for you and the challenges you face.
“You have an incredible product and are terrific people to work with.”
Randy Dewitt, Founder, Front Burner Society
we focus on the same things as you
We build products that create impact for restaurants
Our product roadmap is dictated by the needs of the restaurant industry, which is why our platform has grown to span financial performance, workforce trends and guest experience.
100% Restaurant Product Focus
Restaurant-Trained Sentiment Analytics
Case in point: All our guest sentiment analytics are underpinned by our proprietary and restaurant-dedicated AI-powered engine.
Surface more accurate insights that drive meaningful actions much faster because of this restaurant-focused tech.
“Excellent customer service! Our account analysts have always been very helpful and responsive. BBI hires good people.”
Gordie Galloway, Executive Director, Finance – Dine Brands
See what Black Box Intelligence can do for you
Why Black Box Intelligence?
The Complete Picture
Connect dots to traffic and sales.
Platform
How we do what we do
Predictable ROI