Restaurant Survey Analytics

Survey Intelligence

Survey analytics built for restaurants. Survey analytics built for results.

Make surveys meaningful again

Surveys -> Revenue

Surveys can contain a wealth of great intel. But this intel without action is a waste of guest and staff time.

With Survey Intelligence, you pump your survey data – along with social and review feedback- into the only AI-based analytics trained exclusively on restaurant feedback.

Then combine this with extensive Black Box Intelligence sales and traffic insight to figure out exactly what you need to do to make more money.

Survey analytics built for restaurants. Survey analytics
built for results.

Surveys are a staple of most customer experience programs. But if you’re not able to analyze the data
you capture in a meaningful way, they will be a waste of time and resources. Guest Intelligence’s AI-powered
sentiment analytics are exclusively trained on restaurant guest feedback, ensuring your surveys
deliver dependable, accurate and results-driving macro insights.

  • Restaurant-dedicated analytics: Our AI-powered model explores 13 key performance traits – or drivers as we call them – typical of financially successful units and brands.

  • Net sentiment: Get macro level analysis of each traffic and sales drivers to size overall impact.

Bar chart titled "Highest traffic Driver sentiment" displaying the following categories with net, positive percentage, and number of responses: Food & Beverages, Service, Experience, Environment, and Value. Each category shows green positive and red total response bars.
  • Drill down: Analyze at region, DMA or unit level, drilling down as far as specific survey responses for context and underlying detail.

Screenshot of two survey responses under the category "Food & Beverages." The first response praises the place for lunch, especially the sides and service. The second response commends the staff and food, specifically mentioning a waitress named Sheryl, highly recommending the place.

See what Survey Intelligence can do for you

Explore Guest Intelligence

Guest Intelligence Overview

Turn guest feedback to sentiment to sales and traffic.

Social Intelligence

Analyze guest engagement across all key social channels.

Competitor Intelligence

See how you stack up against the competition.

Review Intelligence

Analyze review feedback.