Product Innovation

Latest Product Updates from Black Box Intelligence

August 2025: Financial Intelligence NextGen

July 2025: Guest Intelligence

July 2025: Como Integration

June 2025: Menu Priority

Screenshot of AI-generated response to a restaurant review, highlighting editable options for tone and length.

June 2025: Reply with AI

A mobile app interface showing the process of reviewing food items, including selecting a dish, rating aspects like taste and portion, and receiving a thank you message after submitting feedback.

April 2025: BBI Acquires Yumpingo

Dashboard showing performance metrics for BBI Kitchen. Comp Sales is -2.5%, Comp Traffic is -3.2%, and Average Star Rating is 3.8. The data is compared to the same time last year. Dates range from Sep 16, 2024, to Sep 22, 2024.

February 2025: Performance Intelligence

A list titled "Needs Improvement" with four items: 1. Slow Service (227, 3.7%), 2. Missing Items On The Order (166, 2.7%), 3. Order Was Inadequately Cold (153, 2.5%), 4. Too Expensive (147, 2.4%). Each item has a brief description.

January 2025: Top Focus Points

Screenshot of a survey platform showing a warning about potentially fraudulent survey responses. User information is anonymized, and the page includes options like "Visit Date" and "Feedback." A response is marked as skipped.

November 2024: Enhanced Fraud Detection and Unit Management

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