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Research, best practices and events from the people behind the gold standard in restaurant industry data.

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Three people stand behind a counter in a cafe. A man in glasses points at a burger on a plate he's holding, while two women in aprons watch. Plates with fries and sandwiches are on the counter.
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Webinar: How to Analyze and Improve on Menu Innovation
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Restaurant Best Practices
The Cost of Ignoring Market Trends: What Restaurant Brands Need To Know
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Monthly Second Helping
May 2025: Why US Immigration Policy Affects Consumer Spend: Shifts Impacting Restaurants
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An overhead view of eight bowls filled with different pasta dishes on a light wooden surface. A small sign in the top right corner reads "Lessons from the Field," highlighting Data-Driven HR for Restaurant Retention.
Restaurant Best Practices
Data-Driven HR for Restaurant Retention: How Noodles & Company Gets It Right
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A person in a suit pays at a restaurant by holding a smartphone near a wireless payment terminal, reflecting March 2025 restaurant industry trends toward seamless digital transactions amid food, coffee, and utensils on the table.
Restaurant Insights & Research
Restaurant Industry in Review: Trends from April 2025
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Logo for BPA Best Practices Awards over a kitchen background, featuring the tagline "A Cut Above" and highlighting The Best Practice Awards 2025 Winners below.
News
Black Box Intelligence Honors 2025 Best Practices Award Winners for Excellence in Workforce and Guest Experience
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A waiter in a white shirt, black tie, and apron carries three plates of food with a napkin in a fast-paced, blurred restaurant setting with a purple-tinted background, capturing the energy of the Restaurant Industry 2025 Q2.
Restaurant Insights & Research
7 Key Takeaways From Restaurant Industry 2025 Q2 State of the Industry
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Two overlapping circles: the left circle is purple with a white speech bubble and a 'y' inside, the right circle is blue with a white hexagon containing three ascending bars.
News
Black Box Intelligence Acquires Yumpingo to Elevate AI-Driven Restaurant Performance Solutions
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A table filled with various Tex-Mex dishes, including tacos, chips with queso and salsa, drinks with lime, and fried appetizers. The "Lessons from the Field" logo in the top right highlights operationalizing guest feedback.
Restaurant Best Practices
Torchy’s Tacos on Operationalizing Guest Feedback—and Why It All Starts with Caring
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An overhead view of various Indian dishes, including curries, rice, grilled meats, and fried snacks, arranged on plates and bowls—perfect for sharing as Weather Affects Restaurant Traffic in Q1 of 2025.
Monthly Second Helping
March 2025: How Weather Affects Restaurant Traffic in Q1 of 2025
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